Trusted by 100+
E-Commerce brands

Growing Pet Care Brands Through Repeat Purchase Revenue

Helping pet care and pet food brands convert more visitors and keep them subscribed — through testing built around retention economics, not just first-order conversion rate. Our Shopify CRO service is built for replenishment categories like this one.

Pet Care Ecommerce Insights

70%+

Mobile Traffic Share

3X+

Average Reorder Rate

60%+

Sessions Before Purchase

See our Case Studies

Industry Challenge

The real challenges Pet Care brands face online.

Subscription Retention, Not Just First Sale

Pet food and treats are a replenishment category — the real revenue arrives around month six, but most stores pour all their optimization effort into the very first order and never touch the renewal experience where the actual margin lives.

Trust, Safety & Ingredient Transparency

Owners treat pets as family, not customers. Ingredient sourcing, third-party testing, and veterinary endorsement carry more weight here than in almost any other ecommerce category — and their absence reads as a red flag, not a neutral gap

Getting the Product Match Right

Breed, age, weight, allergies, and activity level all change which product is correct. Without a guided quiz or clear filtering, owners guess — and a wrong guess means a cancelled subscription, not just a single return.

Competing Against Chewy and Amazon on More Than Price

Marketplace giants have already set the price anchor before a shopper ever reaches your store. Competing on cost alone is a losing game; the on-site experience has to make the case for why buying direct is worth the difference.

We've seen these challenges before

Here's exactly how we tackle them.

Audit

Find every leak costing you conversions today.

Hypothesis

Turn findings into ranked, testable revenue opportunities.

Testing

Prove each change on real customer behaviour.

Scale

Keep winners live and compound the gains.

Strategy and execution work best together. We combine customer research, conversion-focused design, and rigorous A/B testing to turn stores that look good into stores that sell measurably better.

From the first ad click to the confirmed order, every step is measured.

What We Do For
Pet Care Brands

Built for the way pet care brands actually grow

Store Audit

We find what’s broken and rebuild it with purpose.

A/B Testing

Every change proven on real customer behaviour first.

Conversion Optimization

More revenue from the traffic you already have.

Product Page Optimization

Your best salesperson, tuned for product-match confidence.

Mobile Experience

Fast, intuitive, and built to convert on mobile.

Checkout Optimization

Fewer steps, fewer drop-offs, more completed subscription sign-ups.

Retention Systems

Keep customers subscribed, not just keep them buying once.

Helping pet care brands grow through conversion optimization and continuous customer testing. Helping pet care brands grow through conversion optimization and continuous customer testing.

Trusted by brands, who aren’t afraid to stand out. Trusted by brands, who aren’t afraid to stand out.

They have been fantastic to work with- he’s helped us on a number of custom web dev tasks and projects and always does great quality (and timely!) work. Looking forward to continue working with them.

Tracy D.

Agency Owner

Rana was extremely patient with this project and has been nothing but profoessional and kind. Looking forward to working with him soon

Renz G.

Public Speaker

Excellent work, very efficient and fast moving. Very highly recommend them. Will definitely rehire in the future.

Uri T.

Entrepreneur

Rana did an excellent job at completing all the tasks assigned to him. His communication was timely and whenever there was any confusion, he was willing to jump on a call to sort it out. He was also very responsive to feedback and adapted quickly.

Benjamin R.

Trainer

Readily available and worked well under pressure.

Andrew W.

Product Owner

Know about our process & how we work!

Got Questions? We’ve got Answers! Got Questions? We’ve got Answers!

What is a good conversion rate for a pet supplies store?

Pet stores typically convert between 2% and 4%, helped by strong purchase intent and high repeat-purchase rates. Subscription retention affects your economics far more than first-order conversion rate does, so it deserves at least equal optimization attention.

How do I increase pet food subscription retention?

Retention problems usually start at signup, not month three. If customers don’t understand delivery frequency or feel locked into a plan they can’t adjust, they cancel early. Testing frequency options, skip/pause functionality, and the first post-purchase email sequence typically moves retention more than discounting ever will.

How do I compete with Chewy and Amazon on my own Shopify store?

Not on price — you’ll lose that fight before it starts. Direct-to-consumer pet brands win on product specificity, ingredient transparency, and a subscription experience the marketplaces can’t match. The CRO work is making those advantages obvious within the first few seconds on the page, not just listing them in an About section nobody reads. A store audit shows you where that case is currently failing to land.

Trusted by 100+ E-Commerce brands